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Where are your items shipped from?
Do you ship internationally?
How long will it take to receive my item?
How do I know my order will be fulfilled?
What payment methods do you accept?
What shipping method(s) do you use?
Are your items new/used?
I'm looking for an item in a different size...
What is your return policy?


Where are your items shipped from?
All of our items are shipped from the USA. (NJ)

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Do you ship internationally?
Yes. Shipping is available to the UK and Australia. Please email us for a shipping quote!

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How long will it take to receive my item?
Orders are typically processed and shipped out within 24-48 hours of confirmed payment. Shipping takes a week or less in the USA.

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How do I know my order will be fulfilled?
After payment has been received, you will receive an email confirming your order & supplying you with the package tracking information.

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What payment methods do you accept?
Paypal and now accepting credit cards through Ecrater's secure Stripe checkout system. If using Paypal, please make payment promptly so that it doesn't become available to other buyers :)

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What shipping method(s) do you use?
USPS, UPS, Fed-Ex, DHL depending on the type/size of package.

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Are your items new/used?
All of our items are brand new. (unless otherwise noted)

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I'm looking for an item in a different size...
Please email us. We may have another size in stock.

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What is your return policy?
All of our Products are 100% authentic and brand new. We do not sell replicas. At times, we offer some preowned merchandise (separate section on website) If you find that the product does not meet your expectations, please contact us to obtain an RMA number within 7 days of your purchase. Item must be returned in its original condition, unused. We will issue a store credit of your purchase price, excluding your original shipping, taxes and handling charges. However, no cash/credit refunds are given.

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Last Updated: 9 Jul 2017 14:27:06 PDT home  |  about  |  terms  |  contact
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